Starboard Hotels is an award winning owner and operator of franchised hotels under the world’s leading brands such as Holiday Inn Express (IHG), Days Inn, Best Western and since June 2015 also Accorhotels/ ibis Hotels.
Founded in 2006, Starboard Hotels quickly established a proven track record in comprehensive hotel management and optimising asset performance with the operating focus being on exceptional customer service and guest experience.
With its Investor In People and ISO 14001/ 9001 certification Starboard Hotels is a specialist in small and medium size UK based hotels ranging from limited service hotels over to full service properties.
Passionate about the hospitality industry and combining expert knowledge of the hotel sector and real estate development, Starboard Hotels boast a variety of skills and expertise with the primary objective of consistently delivering top results.
Starboard Hotels is an associated business of the Roselodge Group, which has over 25 years’ of experience in property management and development.
At Starboard Hotels we put guest satisfaction and customer service at the heart of all operations and management initiatives. Being a small, professional, trusted and reliable management company we believe in longstanding relationships, personal service, continuous communication, transparency and delivering results to increase asset value.
Paul is a founding director of StarboardHotels and has been Managing Director since 2006. Paul brings with him over three decades of experience in the property industry and has been a director of Roselodge and its associated companies for over 24 years. He has particular expertise in financial matters surrounding real estate investment and development. Paul is especially interested in all developments in the IT and digital sector.
Having joined Starboard Hotels in 2015, Jon leads the Head Office finance team. He appraises each site, identifies funding and manages budgets, whilst providing payroll and HR support to the hotels. Jon holds a wealth of knowledge in the hospitality industry covering a number of high profile financial roles, including six years of Director of Finance for the Belfry where he was responsible for a business worth £32m. Jon has also constructed major investment appraisals and delivered large-scale hotel refurbishment programmes to time and on budget achieving significant increases in asset value.
Kerian has a long career in hospitality with over 25 years spent in senior management roles. Working with national chains and independent companies she brings a wealth of experience of sales and operational control. Joining Starboard in 2012 Kerian is responsible for the operational performance of the hotels. Kerian’s passion for training and development has seen the hotels credited with several awards for best in class for service and guest experience. Kerian also chairs the Lancashire Business in the Community scheme since 2013.
During Adi’s 15 year career with Starboard and Roselodge Group he has been responsible for driving numerous pan-European initiatives and establishing the company’s central procurement function. He leads Starboard’s national hotels activity through his extensive knowledge and network across key target countries. Additionally, he is in charge of all strategic procurement activities.
Frazer is a qualified chef and has a strong background in the hospitality industry with his experience stretching from operations to events management. Working with Starboard since 2009 he is responsible for the Groups Food and Beverage delivery whilst liaising with the GM’s on the day to day operational requirements of the individual hotels. Additionally Frazer is actively involved in the property improvement programmes across the portfolio. Outside of work Frazer is interested in Charity Challenges and Martial Arts.
Vedrana’s has a strong background in investment and asset development. Prior to joining Starboard Hotels, Vedrana was Corporate Finance Manager at Pacific Investments and Managing Director of IPIN Global Capital Ltd. Vedrana worked at BridgePoint Ventures as Senior Vice President of Operations and Implementation. Vedrana graduated with a first class degree at the Sorbonne, Paris, followed by a Masters degree in London, where she got distinction. A French national who was born in the former Yugoslavia, Vedrana is fluent in five languages.
Mohammad has been in charge of the IT across the portfolio for the last 10 years. Mohammad specialises in optimising the IT Infrastructure, centralising data and applications and managing the every day support function of the hotels. Mohammad recently introduced Meraki guest Wi-Fi technologies across the entire group, which has enhanced the guest Wi-Fi experience tremendously. The Holiday Inn Express Burnley was the first IHG property in Europe to embrace this technology.
With previous experience in luxury andbudget travel Ilka joined Starboard Hotels in May 2013. Ilka’s focus is on the strategic development of the assets marketing activities with her key strength being in digital marketing, PR and media relations, content management and developing suitable 360 marketing activities. Ilka is a keen traveller with hands on hospitality experience, a strategic approach and excellent communication skills.
Paul has over 22 years’ in hospitality management and has worked with some of the most respected and well recognised brands in the industry such as Whitbread, David Lloyd Leisure , Premier Inn, Days Inn and privately owned Boutique hotels and 5* Hostels.
Paul has a wealth of knowledge culminated from roles in operations, multi-site sales and revenue management and is a proud father of two and a lifelong Liverpool FC supporter.
Ash has experience in working with international luxury as well as budget brands like Starwood Hotels, Wyndham, etc. His key achievements include being Number 1 Hotel in Excellent Performance in Front Office Procedure for Asia and Middle East for the Le Meridien group. His strength and focus on being on cost control and operation procedures, Ash was also involved in training hospitality to overseas Students mainly from France, Spain and Italy in his recent position. Ash is a passionate music lover and keen traveller.
Marnix is a seasoned professional with over 20 years’ in the hotel industry in his native Holland, Scotland, Japan and predominantly England.
In his early career, he spent 7 years with Intercontinental Hotels (including their Graduate Program) where his last position was Front Office Manager of the iconic American Hotel in Amsterdam. A further 10 years he worked in senior management positions with Accor in both their Novotel and Mercure brands and successfully completed the Management Development Program. His first General Managers role was at the historic Mercure Shakespeare Hotel in Stratford-upon-Avon.
Marnix is a keen sailor and enjoys traveling and the outdoors.
Ryan joined Holiday Inn Express Burnley from ibis London Gatwick Airport. Ryan worked for Accor for 6 years in various Rooms Division and Finance roles in operations and head office. During this time he successfully completed Accor’s Management Development Programme in 2013. Prior to this he worked for various international and private hotel chains across the UK with a proven track record in positions including Front Office, Audit, Finance, and Revenue Management; focusing on driving top line revenue whilst maintaining high levels of guest satisfaction.
Colin has 9 years’ of experience in the hospitality industry in a number of operational positions, ranging from Kitchen porter to his current position as General Manager.
Colin’s focus is to ensure the hotel grows as a business and business relationships in the local area. His key strengths are people management, HR experience in policy, procedure, team development and market share strategies.
His passions are vintage cars and his motto is that if you “take care of things, things will take care of you”.
Thato has been in the hotel industry for over 13 years, she has worked in owned, managed & franchised operations. She’s passionate about people, her team and her guests and constantly strives to provide the best environment for both. She started her career as a Front Desk Clerk in the United States and went on to progress through the jobs of increasing responsibility to become a Senior Guest Service Manager in one of the IHG Properties in Bradford. She has recently been promoted to her first role of the General Manager at Holiday Inn Express Leeds Armouries. In her personal time, Thato loves dancing and spending time with her family.
Richard has worked in hospitality for over 25 years. Having worked his way up from the bottom of the ladder through various positions to his current position of General Manager, Richard is a driven individual with key skill sets of revenue management, cost control and employee engagement.
Richard strives to think outside the box and empower staff to make decisions for the benefit of both guests and business.
Away from the hotel Richard follows Liverpool FC and Formula one.
Australian born David Otteson has been GM at the Holiday Inn Express Ramsgate since 2011. He regards being the Manager of a hospitality business as the perfect life. Having completed a four year hotel management course at Middelsex University in the 1980’s, David went on to study a Post graduate business diploma at Westminster University. David has worked at many of the finest hotels in the West end of London including The Hyatt Churchill, Portman Square, The Fleming’s Mayfair, St James Court and Hilton International in Australia.
Since 2000 he held a succession of hotel General Manager roles and in each post he raised the profile and profitability of the respective business to new heights. In 2007 he was asked to open, set the standards and run the royal suite at Wembley stadium.
Clair started her career within the hotel industry 25 years ago in Leeds. She began as an administrator for Thistle hotels subsidiary. She then progressed to work in the corporate office processing reservations from across the world. She joined Starboard hotels at Days Inn in 2013 as Senior Guest Services Manager and a year later she took the Sales Manager’s role. In January 2016, she became the General Manager of Days Inn Wetherby. She is passionate about travel and literature.
After becoming a head chef in Portugal and following his passion for food, Carlos’ ambition took him to the UK, where he started his life in Hospitality Management. For the past 18 years now, Carlos has been working within the Accor Group, managing a number of ibis Hotels. He has been part of the Health & Safety committee, Food & Beverage committee and also became an Auditor of ISO 9001 & 14001. Carlos successfully managed large capital expenditure refurbishment projects in bedrooms, conference rooms, public areas, bar and restaurants. He likes travelling around the world to meet new cultures and experience new cooking flavours.
Sam started his career in the Hospitality industry back in March 2007, after spending 5 years in the British Army as a member of the Royal Corps of Signals. He then held various roles within the 4* hotel market before graduating from Accor’s Management Development Programme in 2012. Since then Sam has held several roles within Accor as Operations Manager at ibis Birmingham City Centre, General Manager at ibis Coventry Centre and is currently General Manager of ibis London Gatwick Airport. Sam brings with him a strong background knowledge in F&B Management and Revenue Management.
Sarah has a long history within the hospitality industry. Her career began with a firm foundation working in the Forte hotels group in 3 star Forte Heritage establishments, where she started as Operations Manager, followed by General Manager with Old English Inns and Best Western. Sarah has been a long standing General Manager with Accor hotels and worked for the Accor Group for 12 years. Sarah is an excellent people manager with a stable and loyal hotel team, she is performance orientated and motivated by achieving great results. Sarah loves to travel and is a keen animal lover and proud owner of three rescue cats.
Diane has worked in hospitality for over 20 years. Originally, independent food and event operation lead in country house hotels until moving into recognised brands in the industry such as Jarvis Hotels, Holiday Inn Express & Ibis Hotels, where she was an internal network auditor for ISO 14001. Diana was part of various acquisitions to the Accor network and managed a multi site operation in the South Yorkshire region. Diane has a strong passion for finance with pending AAT Technician qualifications, travel, food and exercise.
Margaret has been GM at the ibis Hotel Plymouth since 2001. She has extensive experience in the public, private and third sector. With her previous experience in the entertainment industry for over 10 years, where Margaret was GM at the Theatre Royal Plymouth and the Plymouth Pavilions. Margaret has been an ISO auditor with Accor and her strengths and passion being in HR, team building, development and mentoring. Margaret is very much interested in community support work and volunteers and sits on the board for a local Not- for- Profit Organisation (Colebrook SW) that supports vulnerable people in the community.
Starboard Hotels has a longstanding and trusted relationship with Intercontinental Hotel Group and Wyndham Hotel Group. With the recent acquisitions of the Best Western hotel and the ibis hotels to the brand portfolio, Starboard Hotels has a continuing aspiration to proactively look for expansion opportunities at small and midmarket hotel level in the UK.
Starboard Hotels offers comprehensive management services to property owners and banks, who require a professional, flexible and personal management service at a competitive price.
As well as operating Starboard ownedhotels, the team has a proven track record of working in partnership with third party owners and asset managers to improve the profitability of their properties through management contracts.